Terms and Conditions



Any attempt of creating multiple accounts or funding multiple accounts is strictly prohibited.

Introduction:



Welcome to Surebet247.com

Surebet247 which trades under the name ChessPlus International Limited is an online and retail sports betting company with operations in Nigeria and Ghana.

Founded in 2012, we are renowned for our fast payout of winnings, user-friendly interface, easy registration process, excellent customer support and variety of market options offered on different sports. We offer competitive odds and exciting promotions to our diverse customers and we also support and give back to communities where we operate

Surebet247 is registered and licensed in all states of operations in Nigeria and is licensed and regulated through the National Lottery Regulatory Commission (NLRC).We are a supporter of responsible gambling.

Email address: support@surebet247.com
Phone: Weekdays: 01-700-1247, 07081150781, 08128543336
Weekends: 08088491044, 09094527565

By using and/or visiting any section (including sub-domains) of the Surebet247.com website or any other websites or applications that we own and/or registering on the Website, you agree to be bound by these Terms and Conditions and (the Rules applicable to our betting or gaming products where you play any game, or place a bet or wager, using the website, you accept and agree to be bound by the rules which apply to the applicable products available on the website.

Surebet247 reserves the right to amend the Terms of Use at any time, as may be required for a number of reasons including (without limitation) for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons.

Where we wish to make material changes to the Terms of Use, we will give you as much prior notice of such changes as is reasonably practicable but in any event customers will be notified of changes before they come into effect. Any such revision will be binding and effective from such date as is specified in such notice. Please check these Terms of Use frequently for updates.

Surebet247 may in its absolute discretion, alter or amend or withdraw any betting or gaming from the services or any part thereof, at any time, and may alter prices, features, specifications, capabilities, functions and/or other characteristics of the bets, games and/or Services. Surebet247 may also at its discretion engage new or alternative third-party service providers in respect of Additional Gaming Services or any other of its Services. By registering or playing with any such third parties, you thereby provide your consent to any applicable additional terms and conditions of such third parties as they may be amended from time to time, including but not limited to any change to the third party service provider itself.

Surebet247's services are limited to Nigeria and other authorized territories only.

Pre-Conditions to Opening an Account



In order to register an Account with us you hereby agree, warrant and represent that:

You are at least 18 years of age; or the age at which gambling is legal under any law that applies to you, whichever is the greater. Surebet247 reserves the right to request proof of age documentation (KYC) from any applicant or customer at any time and to void any wagers with a minor.Proof of identification required would be any or all of the following National ID cards, International passports and Drivers licence. You are entirely responsible for complying (and that you comply) with your own local, national, federal, state or other laws concerning betting and gaming prior to opening an Account, placing any bets, stakes or wagers (together "Bets") or using the Services. In particular, if you live in a country where the use of a particular service is prohibited, you must not register with us for the applicable Service.

Note that every registered customer is called and when a phone number which is not a Nigerian or any of the countries where we are licensed is used, such user is marked and investigated further. They are eventually blocked from using the platform if found guilty off using our service from a country where we are not licensed.

The availability of our Services does not constitute an offer, solicitation or invitation by us for the use of our Services in any jurisdictions in which such use is prohibited by law. Surebet247 shall not be liable for any breach of any local, national, federal, state or other laws that may occur as a result of your using the Services. In the event that you are found to have breached, we may cancel any Bet you may have placed. We shall not be obliged to pay any winnings which might otherwise have been payable in respect of any Bet you placed; and we may refer the matter to the police, guardians or family members, or any other appropriate regulatory authority.

Opening an Account



To open an Account, each customer will choose his/her own confidential username and password. It is the responsibility of each customer to ensure that all personal details are current and up-to-date, as failure to do so may result in Bets or payments being declined or payments being issued incorrectly. You can update your personal details via the Website, by Live Chat, by email, or by telephone. Only one (01) Account is permitted per customer. Surebet247 reserves the right to close down any duplicate Accounts and to cancel any Bets on duplicate Accounts. Surebet247 also reserves the right to suspend or close any Account and cancel any associated Bets where the Account holder and the owner of the funding instrument are not the same. Employees of the Surebet247 may not open an Account or register on the Website or for any of the Services, whether in their own name or on behalf of a fellow employee, friend, relative or anyone else.

Account Security



The username and password must be kept confidential by the customer. All Bets where a customer’s username and password (or such other criteria as may be required and as communicated to you) have been correctly entered (which may be as a result of customer negligence) will be regarded as valid, provided that, the Bet meets the other criteria for placing a Bet as laid down in these Terms of Use, and Surebet247 has no other reason to believe at the time of acceptance of the Bet that the Bet was not placed by you.
Subject to the foregoing, Surebet247 will not be liable for any loss that you may incur as a result of misuse of usernames or passwords or from any unauthorized use of your Account, whether fraudulent or otherwise. You agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection with the use of, or access to, your account by any third party as a result of your negligence, breach of these Terms of Use, fraud, dishonesty or criminal activities.
Please contact us as soon as possible if you have lost or forgotten your account details. We recommend that you disable any automatic password memory in your browser prior to using the Services. This will help to limit the risk to you of unauthorized use of your Account.
Surebet247 is one of Nigeria’s most respected gambling companies. Any monies deposited with us are protected in the event of our insolvency by virtue of such monies being held by our bank in designated client accounts separate from our own accounts. We hold customer funds separate from company funds in a client account. There is no absolute guarantee that all funds will be repaid. Such an account is proactively monitored and is audited by independent internal and external audit teams.

Deposits & Withdrawals



Surebet247 offers you several ways in which you can fund your Account. We may request for a means of identification to confirm the identity of account owner (KYC) as requested by regulatory bodies and to comply with relevant anti-laundering provisions.
Payouts are usually processed within 48 hours (excluding weekends and public holidays). The minimum amount you can withdraw is ₦3,000 and the maximum amount you can withdraw at a time is ₦500,000. You cannot deposit funds into your Surebet247 account and decide to withdraw it. You can only withdraw from your winnings. We implore punters to place bets with their deposits and payout from their winnings i.e. you cannot withdraw any amount of money you have not won. Any payout made under such circumstance would be reversed back to the Surebet247 Account.
We may request for a means of identification to confirm the identity of the account owner (KYC) as requested by regulatory bodies and to comply with relevant anti-laundering provisions. All payouts will be audited before processing. If audit shows a violation of our Terms & Conditions, rigging or fraud, such payouts will not be processed and in most cases such winning bets would be voided.
In the case where deposit is made into an account through the use of Bank ATM card and value isn’t credited to the account, the customer should send a mail to support@surebet247.com and expect resolution in 12 working hours if third party isn’t involved in the transaction.

Void Bets & Right of Set-Off



Surebet247 may be required by law to conduct certain checks on customers or those applying to open a new Account. Where we are required by law or otherwise determine to close an Account for a breach of these Terms of Use, your attention is brought to the following terms:
All previous bets will be voidable at the option of Surebet247 and any winnings which you have accrued will be forfeited by you and you will return to us on demand any such funds which have been withdrawn from your Account; and any stakes for Bets made but for which the event is not yet completed will be returned to you other than in the event of any outstanding charge-backs or any other amounts owed to us at that time. Surebet247 may at any time set off any amount on deposit in your Account against any amounts owed by you to Surebet247.

Fraud



Surebet247 reserves the right to seek criminal or other sanctions against you if we suspect you have engaged in fraudulent, dishonest or criminal acts and we will disclose such information to the relevant authorities or other relevant third parties (for example, payment service providers) as may be necessary in this regard.
Surebet247 reserves the right to suspend or terminate any Account it believes to be involved in fraud, money laundering and/or any other form of illegal or suspicious activities and to report such details as it reasonably considers are necessary to relevant authorities.

Responsible Gambling



Surebet247 provides a self-exclusion facility to help you, if you feel that you have developed a gambling problem. At your request, we will as soon as is reasonably practicable apply best practices to prevent you from using your Account indefinitely. To this end, we may retain such personal data as is necessary (and for as long as is necessary which may be indefinitely) to implement the facility as effectively as possible, including for example your name, address and credit/debit card details.
Our self-exclusion facility involves a joint commitment between Surebet247 and you. We will take reasonable steps to prevent you re-opening your Account or opening a new Account but you must not attempt to re-open your Account or to try and open new Accounts. We shall not be liable if you circumvent our self-exclusion procedures and continue to use our Services or if you continue to gamble with any third party. To activate our self-exclusion facility, please contact customer services using the contact information on the bottom of this page.

Closure of Accounts



Please contact us if you wish to close your Account. We may close or suspend your Account if your Account remains inactive for a significant period. Inactive Accounts may incur a charge to compensate Surebet247 for the costs incurred in maintaining such inactive accounts. If you have any queries regarding inactive accounts, please contact the Customer Service department for further information.
We are entitled to close your Account at our discretion and without having to disclose any reasons, and where deemed necessary on written notice (or attempted notice) to you using the contact details you have provided. Any balance in your Account will be made available to you, subject to your having complied with the Terms of Use. Your sole remedy in the event of termination of your Account by us for any reason shall be the re-imbursement of any undisputed Account balance you may then have and we shall have no further liability to you whatsoever.

No Warranty



The services are provided ‘as is’ without any express or implied warranty of any kind, and all warranties including warranties of merchantability, non-infringement of intellectual property rights, fitness for any particular purpose, and of completeness or accuracy of content are hereby excluded to the fullest extent permitted by law. Neither Surebet247 nor any of its licensors gives any warranty that the supply of material and content on the website (including but not limited to racing silks, form and racing previews) will be uninterrupted, timely, secure or error-free or that the websites and the services are free of viruses or bugs and no warranties are given as to the accuracy of material or content comprising the services.

Liability



You hereby accept that by using the services, there is a risk that you may, as well as winning money, lose money. You agree that your use of the services is at your own risk and we accept no responsibility and shall not be liable for any consequences that are alleged to have occurred through your use, or misuse, of the services.
We (and/or our third party service providers, to the extent relevant) shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise arising for loss of profits, loss of revenue, loss of business, loss of data, loss of business information, business interruption, loss of reputation, loss of opportunity, or loss of goodwill, or for any indirect, special or consequential loss, even if such losses are foreseeable or if we have been notified of the possibility of such losses.
We are not liable for the failure of any equipment or software, wherever located or administered, or whether under our direct control or not, that may prevent the operation of our services, impede the placing of orders for bets or the acceptance of bets, or prevent you from being able to contact us. We will not be liable for any loss of content or material uploaded or transmitted through the websites and you confirm that we shall not be liable to you or any third party for any modification to, or suspension or discontinuance of, the services. We reserve the right to cancel or suspend the services without incurring any liability.
We are not liable for any loss or damage that you may suffer because of any act of god; power failure; trade or labour dispute; act, failure or omission of any government or authority; obstruction or failure of telecommunication services or networks; or any other act, omission, delay or failure caused by a third party or otherwise outside of our control.
Nothing in these terms of use shall exclude or limit our liability for fraud; death or personal injury resulting from our negligence or any liability to the extent such liability cannot be excluded or limited as a matter of law.